Privacy Policy (BizKonnect)

Last updated: 24 February 2026

BizKonnect (“BizKonnect”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website and services.

By using BizKonnect, you agree to the practices described in this Privacy Policy.

1) Who we are

BizKonnect is an online platform that enables users to create accounts, manage profiles, and access services and features offered through the BizKonnect website.

If you need to contact us about privacy, please use the contact details provided on our Contact page.

2) What information we collect

2.1 Information you provide directly

• Full name and surname
• Email address
• Phone number (where applicable)
• Login credentials (or social login identifier)
• Profile information you choose to add
• Messages or enquiries you submit via our forms

2.2 Information collected automatically

When you browse or use BizKonnect, we may automatically collect:

• Device and browser information
• IP address and approximate location (city/region level)
• Pages visited, time spent, clicks, and referring pages
• Cookies and similar tracking technologies

2.3 Social login information (Facebook/Google)

If you choose to sign in using Facebook or Google, we may receive limited profile information such as:

• Your public profile name
• Email address (if provided by the provider)
• Profile picture (if provided by the provider)

We do not receive your social media password.

2.4 Security verification data (reCAPTCHA)

We use Google reCAPTCHA to reduce spam and abuse. reCAPTCHA may collect device and interaction data to determine whether you are a human user.

2.5 Push notification data

If you opt in to push notifications, we may store a notification token/identifier linked to your account or device to send relevant updates.

3) Why we collect your information (purpose)

We use your information to:

• Create and manage your BizKonnect account
• Provide and improve our services and user experience
• Authenticate users (including social login)
• Communicate with you about your account or service updates
• Respond to enquiries and support requests
• Improve site performance, security, and fraud prevention
• Comply with legal and regulatory obligations
• Send notifications (only if you enable them or where required for service delivery)

4) Lawful basis for processing (POPIA)

We process personal information in line with applicable privacy laws, including the Protection of Personal Information Act (POPIA). Depending on the situation, processing may be based on:

• Your consent
• Performance of a contract (providing the service you request)
• Legitimate interests (e.g., platform security and improvements)
• Legal obligations

5) Cookies and tracking technologies

BizKonnect uses cookies and similar technologies to:

• Keep you logged in and remember preferences
• Measure website traffic and performance
• Improve functionality and security

You can control cookies through your browser settings. Disabling some cookies may affect website functionality.

6) Sharing your information

We do not sell your personal information.

We may share information only when necessary with:

• Service providers that help us run the platform (e.g., hosting, email delivery, analytics, security, push notifications, and authentication services)
• Payment and operational service providers (only if applicable to a feature you use)
• Legal authorities if required by law, regulation, or court order
• Business transfers if BizKonnect is involved in a merger, acquisition, or restructuring (with appropriate safeguards)

Service providers may process data only under our instructions and must protect it.

7) Data security

We take reasonable technical and organisational measures to protect your information, including access controls, secure hosting, and safeguards against unauthorised access.

No method of storage or transmission is 100% secure, but we work hard to keep your data safe.

8) Data retention

We keep personal information only as long as necessary for the purposes described in this policy, unless a longer period is required by law or for legitimate business purposes (such as dispute resolution and enforcement of agreements).

9) Your rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction or updates
• Object to certain processing
• Request deletion (where legally permitted)
• Withdraw consent (where processing is based on consent)

You can make requests using the contact details on our Contact page. We may ask for proof of identity to protect your information.

10) Third-party links

BizKonnect may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before sharing information.

11) Children’s privacy

BizKonnect is not intended for children under the age of 18 without appropriate consent and supervision. If you believe a child has provided personal information, please contact us so we can take appropriate action.

12) International transfers

If any of our service providers process data outside South Africa, we ensure appropriate safeguards are in place consistent with applicable privacy requirements.

13) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will be revised. Continued use of BizKonnect after changes means you accept the updated policy.

14) Contact

For privacy queries, requests, or complaints, please contact us using the details on our Contact page.